Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Luve Jewellery (“we”, “us”, “our”).

We operate this website and offer our products and services to provide you with a seamless shopping experience. Our store is powered by Shopify, which enables us to offer these services to you.

By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 – ELIGIBILITY & ACCOUNT

By using our Services, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian.

You agree to provide accurate and complete information when placing orders and are responsible for maintaining the confidentiality of your account details.

SECTION 2 – PRODUCTS

We strive to display our jewellery as accurately as possible. However:

  • Product colors may vary slightly due to screen settings
  • Minor variations may occur due to the handcrafted nature of jewellery

We reserve the right to update or discontinue products at any time without notice.

SECTION 3 – ORDERS

When you place an order, it is considered a request to purchase.

  • We reserve the right to accept or decline any order
  • Orders are confirmed only after payment is successfully processed
  • Once an order is placed, cancellations may not be possible

Important:
All purchases are subject to our Refund Policy, which currently states that we do not offer returns or exchanges.

SECTION 4 – PRICING & PAYMENTS

  • All prices are listed in INR unless stated otherwise
  • Prices are subject to change without prior notice
  • Applicable taxes and shipping charges may be added at checkout

You agree to provide accurate billing and payment details.

SECTION 5 – SHIPPING & DELIVERY

We aim to deliver your order within the estimated timeline. However:

  • Delivery timelines are estimates, not guarantees
  • We are not responsible for delays caused by courier partners or unforeseen circumstances

Once shipped, the responsibility of the package transfers to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website (images, logos, designs, text) is owned by Luve Jewellery and is protected under applicable intellectual property laws.

You may not copy, reproduce, or use our content without prior written permission.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools or services. These are offered “as is” and we are not responsible for their functionality or outcomes.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify; however, all purchases are made directly with Luve Jewellery.

Shopify is not responsible for any transactions, product issues, or disputes.

SECTION 10 – PRIVACY

Your personal information is handled as per our Privacy Policy [LINK]. By using our Services, you agree to this.

SECTION 11 – FEEDBACK

Any feedback, suggestions, or reviews you provide may be used by us for improving our services without any obligation to compensate you.

SECTION 12 – ERRORS & INACCURACIES

We reserve the right to correct any errors related to pricing, product descriptions, or availability without prior notice, even after an order has been placed.

SECTION 13 – PROHIBITED USES

You agree not to misuse our website for unlawful activities, fraud, or any activity that may harm our business or other users.

SECTION 14 – AUTOMATED ACCESS (AGENTS)

Use of bots, scraping tools, or automated systems to access our website without permission is not allowed.

SECTION 15 – TERMINATION

We reserve the right to suspend or terminate access to our Services if these Terms are violated.

SECTION 16 – DISCLAIMER

All products and services are provided “as is” without warranties of any kind.

SECTION 17 – LIMITATION OF LIABILITY

We are not liable for any indirect or consequential damages arising from the use of our products or services.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold Luve Jewellery harmless from any claims arising due to your misuse of our Services.

SECTION 19 – SEVERABILITY

If any part of these Terms is found to be invalid, the remaining sections will still apply.

SECTION 20 – ENTIRE AGREEMENT

These Terms constitute the complete agreement between you and Luve Jewellery.

SECTION 21 – ASSIGNMENT

We may transfer our rights under these Terms without notice. You may not transfer your rights without our consent.

SECTION 22 – GOVERNING LAW

These Terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of courts in Mumbai, Maharashtra.

SECTION 23 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 24 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website means you accept those changes.

SECTION 25 – CONTACT

For any questions regarding these Terms, contact us at:
📧 shop@luvejewellery.in